Returns & Final Sale Policy

All Sales Are Final

All sales are final. TTS Luxury does not accept returns or exchanges.

The 3-calendar-day period below is limited to reporting a qualifying order issue. It is not a general return or exchange window.

Qualifying Order-Issue Claims

If you receive an incorrect item, an item damaged in transit, or an item with a material issue not disclosed in the product listing, you must contact TTS Luxury within 3 calendar days after the recorded delivery date.

Please provide your order number, clear photographs of the item, photographs of the packaging, and a detailed description of the issue.

If no claim is submitted within this period, the order will be considered accepted and completed, except where otherwise required by applicable law.

Claims Are Reviewed Individually

Submitting a claim does not automatically authorize a return, refund, exchange, chargeback, or other remedy. Each claim is reviewed individually.

Do not send any item back without written authorization from TTS Luxury. Unauthorized returns may be refused.

Non-Qualifying Reasons

Returns are not accepted for buyer’s remorse, change of mind, fit or sizing concerns, color preference or display variation, disclosed condition issues, normal signs of wear associated with pre-owned or vintage items, or missing details that were clearly disclosed before purchase.

Authorized Resolution

If TTS Luxury authorizes a return as a resolution to a confirmed order issue, the item must be returned in the same condition in which it was received and must include all packaging, tags, accessories, authentication materials, and other components supplied with the order.

Where a return is authorized because of a confirmed fulfillment error by TTS Luxury, TTS Luxury will provide or reimburse reasonable return shipping as stated in the written authorization.