Privacy policy

Privacy Policy

TTS Luxury operates this website and online store using Shopify. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, place an order, contact us, or otherwise use our services.

In short (not a substitute for the full policy below, which governs):

We collect what's needed to fulfill your order — contact, order, account, and basic device/browsing info.
Payment card details are handled by Shopify and payment processors — we don't directly store full card details.
We use your info to fulfill orders, support you, prevent fraud, and (where permitted) send marketing.
We share it with Shopify and the service providers who help us run the store — not sold to unrelated third parties.
You can request access, correction, deletion, or opt out of marketing/targeted ads at any time.
Questions or requests: hello@ttslux.com

Information We Collect

Depending on how you interact with us, we may collect:

Category	Examples
Contact information	Your name, email address, phone number, billing address, and shipping address
Order and transaction information	Purchased items, payment confirmation, and order history
Account information	Preferences and settings
Communications	Communications you send to us
Device and browsing information	IP address, browser type, device identifiers, and website activity
Cookies and similar technologies	Information collected through cookies and similar technologies

Payment information is processed by Shopify and authorized payment providers. TTS Luxury does not directly store complete payment card details.

How We Use Your Information

We may use personal information to:

Process payments and fulfill orders
Arrange shipping and provide order updates
Respond to questions, order concerns, or customer service requests
Maintain and improve our website and services
Detect fraud, protect our customers, and secure our store
Send marketing communications where permitted
Personalize advertising and measure marketing performance
Comply with legal obligations and enforce our policies

How We Share Information

We may share personal information with Shopify and trusted service providers that help us operate our business, including payment processors, shipping carriers, analytics providers, customer support services, and marketing platforms.

We may also disclose information when required by law, to protect our legal rights, in connection with a business transaction, or when you request or consent to the disclosure.

Some privacy laws define certain advertising-related disclosures as a "sale," "sharing," or use for targeted advertising. Where applicable, you may have the right to opt out.

Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide and improve its services and may process information in countries other than your own.

For more information, visit: https://www.shopify.com/legal/privacy/consumers

Cookies and Advertising

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website activity, prevent fraud, and provide or measure advertising.

Where required, you may manage cookie preferences or opt out of eligible data sharing through the privacy controls available on our website.

Data Retention and Security

We retain personal information only as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

We use reasonable safeguards to protect personal information. However, no electronic transmission or storage method is completely secure.

Your Privacy Rights

Depending on where you live, you may have the right to:

Right	What it means
Access	Request access to your personal information
Correction or deletion	Request correction or deletion of your personal information
Portability	Request a portable copy of certain information
Opt out	Opt out of certain sales, sharing, or targeted advertising
Withdraw consent	Withdraw consent where processing is based on consent
Appeal	Appeal certain decisions concerning your privacy request

We may need to verify your identity before completing a request. We will not discriminate against you for exercising applicable privacy rights.

You may unsubscribe from promotional emails using the link included in those messages. We may still send essential communications about your account or orders.

Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children under the age permitted by applicable law. A parent or guardian may contact us to request deletion of information submitted by a child.

International Transfers

Your information may be processed outside the country where you live. Where required, appropriate legal safeguards will be used for international transfers.

Third-Party Links

Our website may contain links to third-party websites. TTS Luxury is not responsible for the privacy or security practices of those websites. Please review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The revised version will be posted on this page with an updated date.